Privacy policy
Last updated: 11/11/2026
This policy explains how Davimac Trading Pty Ltd (ABN 56 144 945 915), trading as Davimac Manufacturing ("we", "us" and "our"), handles personal information. It covers our website davimacmanufacturing.com.au, including our quote form, and enquiries made to us by phone, email or in person. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you request a quote or ask a question, we collect:
- your name, email address and, if you give them, your business name and phone number;
- the files you upload, such as DXF, STEP or PDF drawings and photos;
- details of the job, such as material, thickness, quantity, whether it needs folding and the lead time you want;
- anything else you tell us in your message.
When you visit our website, we automatically collect your IP address, your browser and device type, the pages you visit, the page you came from and any campaign links you followed. Some of this is collected through cookies (see "Cookies and tracking").
Your drawings
We use the files and job details you send us to quote, plan and make your job. We don't sell them or share them with other customers. Only the people and service providers who need them to quote or make your job, or to run our systems, can see them.
How we collect it
We collect personal information directly from you, when you use our quote form, call or email us, or speak with us in person. We also collect some information automatically when you visit our website.
How we use it
We use your personal information to:
- prepare and send your quote, and answer your questions;
- contact you about your enquiry, quote or job by phone or email;
- make, invoice and deliver your job, and set up an account if you apply for one;
- keep a record of your enquiries, quotes and jobs, so we can look after you over time;
- understand how people use our website, and improve it and our advertising;
- meet our legal obligations.
We only send you news and offers if you've asked for them, or where the law otherwise allows. You can unsubscribe at any time.
Who we share it with
We use service providers to run our website and business. They handle your information only to provide their services to us.
- Cloudflare, which hosts our website, receives quote form submissions and emails them to our workshop: servers worldwide
- Google (Tag Manager, Analytics and Ads), which measures website visits and advertising: United States
- Meta (Facebook and Instagram), if we advertise with them, which measures advertising: United States
- Cin7, our invoicing and inventory system, which stores customer contact details and sales history: Australia
Our website also loads fonts from Google Fonts, which receives your IP address when the page loads.
We may also disclose your personal information if the law requires us to, or to a buyer of our business if Davimac Manufacturing is sold or merged.
Overseas disclosure
Some of our service providers store or process personal information outside Australia, in the United States and on Cloudflare's worldwide network. We choose providers that protect personal information, and give them only what they need to provide their service.
Cookies and tracking
Our website uses cookies and similar technologies from:
- Google (Analytics and Ads), to measure how people use our website and how well our advertising works;
- Meta (Facebook and Instagram), if we advertise with them, to measure how well our advertising works and to show our ads to people likely to be interested.
When you send a quote request, we tell these services that an enquiry was made, so we can see which pages and ads lead to enquiries. We don't send them your drawings or the contents of your message.
You can block or delete cookies in your browser settings, and manage ad personalisation in your Google and Meta account settings. Our quote form still works without these cookies.
The "Reduce motion" setting in our footer is stored in your browser only, to remember your choice.
How long we keep it
We keep enquiry, quote and job records, including drawings, as part of your customer history for as long as they help us look after you and handle repeat orders, and as long as the law requires for tax and business records. You can ask us to delete your information at any time (see below). We'll do so unless we need to keep it by law.
Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, change or disclosure. Access is limited to people who need it to do their job, and our service providers use encryption and secure data centres. Our website sends your quote form over an encrypted connection. No method of sending or storing information online is completely secure, so we can't guarantee the security of information you send us.
Access, correction and deletion
You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing admin@davimac.com.au. We'll respond within 30 days. There's no charge for asking.
Complaints
If you think we've mishandled your personal information, contact our Privacy Compliance Officer (details below). We'll acknowledge your complaint within 10 business days and aim to resolve it within 30 days. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Links to other websites
Our website links to other websites, including our sister brands Davimac and Agrowplow. We're not responsible for other websites' privacy practices, so read their privacy policies before giving them your information.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
Contact us
Privacy Compliance OfficerDavimac Trading Pty Ltd
55 Wellington Street, Molong NSW 2866
admin@davimac.com.au
02 6366 8584